Jennifer Hagenston is the Payroll and Benefits Manager at Valley Strong Credit Union, overseeing employee benefits, compensation compliance, and employee wellness. With over 17 years of experience in the financial services industry, she has expertise in HR, finance/accounting, and auditing. In her current role, she has led initiatives to streamline payroll processes, enhance benefits offerings and ensure regulatory compliance across multiple programs. Jennifer is passionate about creating sustainable and competitive total rewards strategies that support both employee engagement and organizational growth. Jennifer earned her Bachelor of Science in Business Administration with a Finance concentration from California State University, Bakersfield, and holds a SHRM-CP certification.